SALE CONDITIONS

Conditions of sale valid for shipments to Italy. The site sells entertainment products for adults of the best brands and brands internationally. All prices include VAT, net of transport costs and any discounts due to promotion codes. Each order is accompanied by a regular Packing List or commercial Invoice (only if specifically requested when ordering in the notes section). The customer can only buy products in the ild-wholesale.com electronic catalog that can be viewed online. Buying online is really easy, just a few simple clicks. The sales contract stipulated between ild-wholesale.com and the customer must be considered concluded with the acceptance, by the customer, of the conditions of sale by clicking Confirm Order on the purchase form. ild-wholesale.com will send an order confirmation email to the customer as receipt of the order. Once the online purchase procedure has been completed, the customer must provide for printing or saving an electronic copy and in any case retaining these general conditions of sale, in compliance with the provisions of Legislative Decree 206/05 (Consumer Code).


GENERAL CONDITIONS OF SALE TO DETAIL ild-wholesale.com


The general conditions of sale indicated below are for the purchase of products and services by electronic means and are governed by Legislative Decree no. September 6, 2005 n. 206 (Consumer Code) on distance sales with consumers, and Legislative Decree 9 April 2003 n. 70 in the field of electronic commerce. The purchase contract stipulated between the Customer and ILD s.r.l.s. will be governed and interpreted in accordance with Italian law.


OWNERSHIP OF THE SITE

The ild-wholesale.com website (hereinafter referred to as the site) belongs to ILD S.r.l.s. with registered office in Via Tiburtina Valeria km 110,500 67068 - Scurcola Marsicana (AQ) - VAT: IT 02005690660, and is aimed at selling products online via the Internet at www.ild-wholesale.com


A
. ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE

1. By placing an order following the various methods provided on the Site, the Customer declares to have read all the information provided during the various mandatory steps and necessary for the purchase procedure and to fully accept the terms and conditions of sale and payment transcribed below as well as the specific characteristics of the product object of the purchase and this in order to fully satisfy the condition set forth in articles. 4, 5, 52 and 53 Legislative Decree no. 206/2005. 2. These general conditions of sale, together with the conditions regarding the methods of delivery and payment of the purchased goods, form an integral part of the purchase agreement concluded between the customer and ILD S.r.l.s. Therefore ILD S.r.l.s. invites you to read carefully these general conditions of sale, to print them or, in any case, to keep a copy. 3. It is strictly forbidden for the purchaser to enter false data or third parties in the registration procedure necessary to activate the process for the execution of this contract. ILD S.r.l.s. reserves the right to prosecute any violation and abuse in order to protect the users themselves.


B
. PURCHASING METHODS - ACCEPTANCE OF THE ORDER

1. The Customer can purchase the products available on the site at the address www.ild-wholesale.com as described in the relevant information sheets. 2. When the purchase is made, the Customer has the possibility to choose the delivery and payment method of the product he prefers. The acceptance of the order by ILD S.r.l.s. is confirmed by sending an e-mail and / or an SMS to the number indicated in the relevant order and / or to the e-mail address communicated by the Customer at the time of registration on the Site. ILD S.r.l.s. reserves the right, at its sole discretion, not to process the order. 3. The Customer undertakes to verify the correctness of the data in the order confirmation e-mail and to promptly report to ILD S.r.l.s. any errors or omissions. The order confirmation email contains the following data: Number and date of the order Product (s), quantity, price Type of payment choice Cost of transport Total order amount Email address.


C
. PRICES

All prices shown on the website are intended as prices to the public and, therefore, VAT INCLUDED (22%). Product prices may change without notice and will be valid at the time of purchase.


D
. PAYMENTS

The payment of the purchased products and the relative shipping costs must be made by the Customer at the time of conclusion of the order, using one of the following methods:

  • PAYMENT IN CASH: directly to the deliveryman, only in cash up to the sum of € 999.99, upon delivery of the goods. The Courier only collects exact amounts, and is not expected to return the rest.
  • PAYMENT BY CREDIT CARD: Visa, MasterCard, PostePay, prepaid cards of the VISA circuit. In case of payment by Credit Card, the financial information (card number, expiry date, etc.) will be automatically managed by the IwSmile / Paypal Secure Server, without ILD S.r.l.s. or third parties can in any way have access.
  • PAYMENT THROUGH BANK TRANSFER: the bank details to make the transfer, you will be notified via email and / or SMS after ordering. The bank transfer must be made before the shipment of the goods. If payment is not made within 7 working days after sending the bank details, the order will be automatically canceled


E
. SHIPPING AND DELIVERY

The shipment of the purchased goods will respect the order in which the requests were received. The shipment and delivery, at the address indicated by the customer in the order form, will be made via the express courier throughout Italy and in the countries indicated. The courier will respect, in the delivery to the Customer of the purchased goods, standard times established for delivery.


F
. GREATER AGE

www.ild-wholesale.com is a telematic website for the sale of products, clothing and accessories for adults. Buying products from ILD S.r.l.s. the Customer declares to be more than 18 years. If the customer is not of age ILD S.r.l.s. he will not accept his order.


G
. RIGHT OF WITHDRAWAL

Pursuant to and within the limits of art. 64 and following of Legislative Decree No. 206/2005, the consumer customer has the right to withdraw from the purchase contract, for any reason, if not satisfied. The Customer may exercise this right by communicating his / her wish to withdraw by completing the RMA form which can be found on the ild-wholesale.com website. This procedure will generate a code (RMA) that must be indicated together with the shipping data on the outside of the package. The right of withdrawal may be exercised no later than 14 working days from receipt of goods. If the RMA code does not appear on the package, the customer will not be entitled to return the amount due. Once the goods have been received indicating the RMA code, ILD S.r.l.s. verify the integrity of the same and will refund, net of shipping costs. Warning! The right of withdrawal does not apply to:goods made to measure or customized;
   

  • audiovisual products or sealed software, opened by the consumer (eg a sealed DVD);
  • newspapers, magazines and periodicals;
  • clothing items without the original packaging, as well as underwear without the original packaging and / or worn;
  • objects and accessories whose use involves contact with secretions and mucous membranes, if it is established that they have come into contact with MUCOSE OR LIQUID CORPOREI (for example, ball gags, dildos, vibrators, etc.) or without the original packaging and / or used ;
  • articles on offer and end of series.

In addition, the right of withdrawal can not be exercised if the article is not returned in a condition of total integrity, such as in cases of:lack of the original packaging (it is therefore advisable to

  • keep the original packaging of the product at least until the expiry of the deadline for the exercise of the withdrawal);
  • absence of integral elements of the product (accessories, cables, instruction manuals, etc.);
  • damage to the product due to causes other than transport;
  • conservation status of the non-normal product.


REFUNDS

If the Customer, for any reason, wishes to return the goods in whole or in part, he will be entitled to a refund of the price paid for the product purchased. Shipping charges and cash on delivery fees are charged to the Customer. The refund equal to the value of the goods correctly returned, excluding shipping costs, will be made within 30 days depending on the payment method chosen at the time of purchase (bank transfer, PostePay recharge, PayPal, etc). It is specified that the commissions related to the various payment methods will be subtracted from the total to be repaid. In the absence of shipping costs for promotional initiatives, the same will still be subtracted from the total to be reimbursed according to the following scheme:

  • in case of prepayment (bank transfer, credit card, paypal) the cost will be 4.90 €
  • in case of payment with cash on delivery the cost will be € 6.90


The cost, however, may vary depending on the size and weight of the package. The shipment of the goods to be returned must be sent to: ILD S.r.l.s. - Via Tiburtina Valeria km 110,500 - 67068 Scurcola Marsicana (AQ).
The package must contain the goods with the original packaging and complete in all its parts and must be accompanied by the RMA NUMBER TO INDICATE OUTSIDE THE PACKAGE. The only expenses incurred by the customer will be those related to the return of the package.

CHANGE OF GOODS

The Customer, within and not later than 14 working days from receipt of the goods, can replace all or part of the goods purchased on the Site. The goods can be exchanged only and exclusively for the following reasons:

  • Defective goods (check the section below dedicated to the topic);
  • The article is to be replaced in size;
  • The item was purchased incorrectly;
  • You want to replace the item with other goods.


The exchange of goods can be requested by filling out the RMA form which can be found on the ild-wholesale.com website. This procedure will generate a code (RMA) that must be indicated together with the shipping data on the outside of the package. If the RMA code does not appear on the package, the customer will not be entitled to change the goods. Once the goods have been received indicating the RMA code, ILD S.r.l.s. will verify what communicated by the customer and will arrange for the shipment of the new goods to the conditions above. The return must be received at our office no later than 15 days from the communication of intention to change the goods. ILD S.r.l.s. advises to use a shipping service that allows the traceability of the package as it can not be held responsible for the loss of the package. Any used products whose original packaging is broken or damaged will not be changed. The goods returned as defective will be checked by ILD staff S.r.l.s. If the item is really faulty, it will be replaced and shipped for FREE. In the event of a defect not found, the customer must also bear the shipping costs for the return of the object. In all other cases (item 2, 3, 4) the SHIPPING COSTS will be CHARGED TO THE CUSTOMER. The shipment of the goods to be returned must be sent to:
ILD S.r.l.s. - Via Tiburtina Valeria km 110,500 - 67068 Scurcola Marsicana (AQ) - Italy.
The package must contain the good with the original packaging and complete in all its parts and must be accompanied by the RMA NUMBER INDICATED OUTSIDE THE PACK.


H
. LEGISLATION APPLICABLE TO THE CONTRACT


For all that is not expressly provided for and regulated in these sales conditions, the Italian law in force applies.


I
. COMPLAINTS AND GUARANTEES

The products purchased on the Site are subject to the discipline, as applicable, as per D. L. 2.2.2002 n. 24 (G.U. N. 57, 8.3.2002) on sales contracts and guarantees concerning consumer goods and, as far as it is not contemplated, to the specific provisions envisaged in this regard by the Civil Code. Therefore, all products purchased on www.ild-wholesale.com are covered by the seller's two-year legal guarantee provided for by the Consumer Code (Legislative Decree No. 206 of 6 September 2005). Pursuant to Articles 128 to 135 of the Consumer Code, consumers have the right to obtain from the seller the free repair or replacement of products that show a lack of conformity in the 24 months following the date of delivery. The defect must be reported within 2 months of discovery. This warranty will apply to the product that presents defects of conformity and / or malfunctions not found at the time of purchase, provided that the product is used correctly and with due diligence, ie respecting its intended use. The aforementioned guarantee will not be applicable in case of negligence, carelessness in the use and maintenance of the product. The guarantee is personal and will therefore apply only to the original purchaser, being reserved for direct customers and not for traders, dealers, etc. All returned products will be tested and returned at the expense of the customer if they do not present defects and normal operation will be found. The request will be processed only if in the returned package will be present the RMA NUMBER and the invoice contained in the original package of ILD S.r.l.s. As required by current legislation, the maximum term for reporting damage caused by transport to ILD S.r.l.s. It is 8 days from the time of receipt. For any clarification and any complaint you can contact Customer Service. Only consumers, or natural persons who have purchased a product for non-commercial, entrepreneurial or professional use, are entitled to the application of the legal guarantee under the Consumer Code. Therefore invoices bearing the VAT number of a company or professional do not give access to the rights under the legal guarantee.


L
. LIABILITY LIMITATIONS

ILD S.r.l.s. can not be held responsible for the loss or damage suffered by the Customer due to delays, delays and interruptions of the electronic commerce service or due to delays in the execution of the purchase order or due to the non-execution of the same, if the delay , the slowdown, interruption and failures are caused by an impediment independent of one's own will, which could not reasonably be foreseen and whose consequences could not be avoided or limited.


M
. CHANGES TO THE GENERAL CONDITIONS OF SALE

The conditions contained in this document may be modified according to law without notice and will have validity erga omnes from the date of publication on the website: www.ild-wholesale.com


N
. PRIVACY

The personal data communicated by the Customer when placing the order and / or requests for information are collected and processed (also with communication to third parties only if this is strictly necessary, eg express courier in charge of delivery) to the order to satisfy the Customer's requests. These data will also be processed for institutional purposes, connected or instrumental

  • to the activity of our company,To perform legal obligations;
  • For operational and management needs;
  • For needs to monitor the progress of relations with customers;
  • For operational and strategic marketing purposes;

Personal data will in no case be transferred to third parties under any circumstances. ILD S.r.l.s. guarantees its customers compliance with the legislation on the processing of personal data, governed by the privacy code referred to in Legislative Decree 196 of 30.06.03. The data controller is ILD S.r.l.s. - Via Tiburtina Valeria km 110,500 - 67068 Scurcola Marsicana (AQ) - Italy. NB: proceeding to the forwarding of the order and / or requests for information, we give silent consent to the processing of personal data according to Legislative Decree 196 of 30.06.03.


O
. JURISDICTION

Save the application of the mandatory provisions of the law established to protect the consumer, any dispute in any case related to these general conditions of contract is devolved to the exclusive jurisdiction of the Court of Avezzano.